Contact us
Two ways to reach us. We respond within 5 business days.
Billing & subscription
Payment issues, refund requests, trial conversions, or anything tied to your Core plan.
billing@thawnest.comEverything else
Bug reports, accessibility issues, feedback, product questions, or just saying hi.
hi@thawnest.comIf you're in immediate distress, please reach out to 988 (US), 116 123 (UK Samaritans), or findahelpline.com (global). We can't respond to safety emergencies in real time.